LGBTQ+ Policy
At TripFarm Inc., we respect fundamental human rights in all our business activities and do not discriminate based on human rights, nationality, gender, age, origin, family origin, social status, creed, religion, personal characteristics, disability, sexual orientation, gender identity, or other factors. This is our basic philosophy.
Our Initiatives for Customers (Including Requests)
Requests when using our services: We strive to provide services that respect human rights. However, as we are a small to medium-sized enterprise, our facilities, such as changing rooms, are inadequate. Also, please note that during busy periods (such as March or special rate periods like fireworks displays), the large number of customers may cause inconvenience.
For LGBTQ+ customers, we request that services be provided after 1 PM, if possible, for some of our services.
Wearing Men’s Kimono by Customers Registered as Female
As mentioned on each plan page, you can wear men’s kimono when using the men’s plan or couple’s plan.
Regarding Reservation Time Slots (Wearing Men’s Kimono)
Reservations are available for all time slots.
Wearing Women’s Kimono by Customers Registered as Male (MTF)
We accommodate this at all stores except Rinka Kimono Rental Kiyomizu Temple. Due to the store’s size, Kiyomizu Temple cannot accommodate this. Please use our Gion or Kyoto Station stores.
Regarding Plan Fees at the Time of Reservation
We will guide you with the men’s plan fee.
Regarding Hair Styling
We apologize, but due to resource constraints, we do not offer hair styling at any of our stores.
Regarding Reservation Time Slots (Wearing Women’s Kimono)
For customers wearing women’s kimono, we request that services be provided after 1 PM, if possible.
Therefore, when making a reservation, please complete your reservation by contacting us in advance in addition to the online reservation and coordinating with our reception staff.
Requests at the Time of Visit
Please inform the reception staff upon arrival if you wish to wear men’s or women’s kimono.
Our Initiatives for Employees
Training: We distribute materials to promote understanding of LGBTQ+ and conduct online seminars.
Establishment of a Consultation Service: We have established an employee consultation service to provide a system where employees can consult.
